FAQ

We are a Spanish company dedicated to the design and the handcrafted manufacture of furniture. Our knowledge of the last trends, together with the team of professionals that composes us, allows us to carry out the only creations for you.

Our spirit is to provide yourself with the best design furniture with has been thought only for you, with the best materials and to the most competitive price.

Yvé Collection began his gait in 2018, as an enterprising company, with the aim to provide the individuals of the best designs for their homes. Every furniture has his own history and we want to be a part of yours.

Our commitment is to offer our clients, the best furniture, with an innovative and current design, with the major respect to the best materials and qualities as well as to the handcrafted process of creation.

We define ourselves as a global company, that is the reason why our head office is located in Spain, but our craftsmen work its done from Italy to India or wherever the best producers are.

We promise to support the excellence as norm in the quality of our products, assuring his permanence and the utilization of the best materials in its manufacture, as well as the use of the most authentic technologies, to obtain the only product that our clients deserve.

All you need to buy one of our products is visit our website, we have developed and intuitive system where you can place your order via adding the products of your choice to the basket, and then proceeding with the payment request.

In order to finalize the transaction, we need you to provide us the necessary information, that would we requested during the buying process.

We also firmly recommend you take a look to the Use&Purchase Conditions and the Privacy Policy, for any doubts and questions related.

We currently accept most major credit cards, such as VISA, MASTERCARD, AMERICAN EXPRESS, as well as PayPal.

To ensure a smooth processing of your order, your card will be charged immediately after placing the order.

Once you have placed your order, you will receive a confirmation email. If you do not receive an email, contact our Customer Service.

If you made a mistake during the purchasing process or just simply changed your mind, the order can be modified as long as it has not been shipped from our warehouse. To ask for the shipping status or alter your order, please get in contact with our Customer Team.

Our designs can be sent around the whole world, it doesn’t matter where you are, soon or late we will get to you.

The shipping cost would depend of your location and the products that you choose.

Anyways, shipping is free for Europe, and would have an extra cost if we have to send the products out of it.

In every single case, you will be advised during the buying ordering.

The shipping cost would depend of your location and the products that you choose.

Anyways, shipping is free for Europe, and would have an extra cost if we have to send the products out of it.

In every single case, you will be advised during the buying ordering.

If you are not completely satisfied with the Yvé Collection products, you may return your undamaged and unused within 14 days from the day that you received the goods

We advise you that this right should not be available in custom-made pieces of furniture or custom-made assets.

In the unusual cases the product is damaged, you must contact us within the time of 7 days to open the process of returning that is stipulated in our Use&Purchase Conditions. You should talk to our Customer Team to inform of your single incidents.

Our commitment with the client is full, so in case of having any type of incident, you will be able to contact with us by e-mail in the following direction: info@yvecollection.com , or at the phone number [——–].

For any further information you can access our Use&Purchase Conditions and the Privacy Policy attached.